Q: What happens if I don’t use all my files in a monthly plan?

A: Unused files do not roll over. Your monthly plan reserves time on
my calendar and guarantees your priority placement.

Q: What happens if a file is terminated?

A: There is no charge for a terminated file. If you’re on a monthly
plan, that file slot stays open and can be reused during the same
billing period.

Q: What happens if I go over my allotted contracts in a monthly plan?

A: Any additional files beyond your plan’s limit will be billed at your
standard per-file rate. We will always let you know before adding extra
files, so there are no surprises.

Q: How do I submit a file to you?

A: You can submit new transactions through email, a shared intake
form, or your preferred platform. Once submitted, We will confirm within
24 hours.

Q: Do you work nights or weekends?

A: Standard Business hours |9am-5pm. While we stick to core office hours for deep-work compliance, we know this industry doesn't stop. We monitor for urgent, time-sensitive needs outside these hours to ensure your deal never stalls. Saturdays are our dedicated "recharge" day, urgent items can be handled with a heads-up! 

Q: Can I white-label your services?

A: Yes. we can act as an extension of your brand, using your email
templates, client language, and branded materials when
communicating with your clients.

Q:What all does you Contract-to-Close service cover?

A: We handle the transaction from the moment the contract is bound until the keys are handed over. This includes, compliance, deadlines, communication, and closing prep. 

Q:Do you assist with new listings, or just pending contracts?

A: We offer full Listing-to-close support. We can handle the administrative heavy lifting of getting your property on the market, including: MLS entry, vendor coordination, offer tracking, and a seamless transition to under contract.